Spark Protein 常見問題｜蛋白質補充、飲用方式、保存方法一次搞懂

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FAQ

Want to Know How to Buy? Wondering What Makes Spark Protein Different?
We have put together answers to the most frequently asked questions to help you quickly find the right nutrition fit for your lifestyle.

Whether you are into fitness, working long hours, or simply trying to eat healthier —
this FAQ was made with you in mind.

FAQ

Product Questions

What types of protein products does Spark Protein offer?

How much protein should I consume per day?

Which products are suitable for lactose sensitivity?

Do your products contain caffeine? Are they safe for pregnancy?

What is the best way to take whey protein?

Is Spark Protein suitable for vegetarians or vegans?

Can women drink protein shakes? Will it make me bulky?

Is it safe to drink protein shakes every day? Will there be side effects?

How should I store the product?

Shopping Questions

What payment methods are available?

Do you offer free shipping?

How long does it take to ship my order?

What is the 7-Day Cooling-Off Period?

Do you offer group purchase discounts?

Where can I buy Spark Protein products?

Shipping & Delivery Questions

How are products shipped?

Do you ship internationally?

How can I track my order?

Returns & Support

What is the 7-day cooling-off period?

How do I request a return?

e-Invoice Questions

What is an e-invoice?

How do I know if my e-invoice was issued?

Can I request multiple invoices, specific issue dates, or customized product names/amounts?

Can I cancel an invoice donation after it's been made?

Can I change the type of invoice after it's been issued (e.g., from 3-part to 2-part, or request a paper copy after selecting an electronic carrier)?

What if I entered the wrong Tax ID (Unified Business Number) on a 3-part invoice?

How do I know if my invoice has won a prize?

What if I don’t have the e-invoice certificate when requesting a return or exchange?