Fraud Prevention Notice

⚠️ Important Security Notice:

Please be aware — Spark Protein will never contact you by phone to inform you of:

1. System errors causing incorrect transaction amounts or duplicate charges

2. Issues with credit card installments or system settings

3. Delivery or shipping mistakes

4. Duplicate orders

5. Prize notifications or refund claims

6. Distributor or reseller invitations

If you receive a suspicious call claiming there was an order or payment error and asking you to operate an ATM or provide sensitive information for a refund — it is a scam.

🚨 Stay alert:

If you are unsure about a phone call, contact the 165 Anti-Fraud Hotline (Taiwan only) immediately or call our official customer service line at 02-77515177.

Your safety is our top priority. Never share your personal or financial information with unknown callers.